Materiality Assessment

A materiality assessment for Ivanhoé Cambridge’s Canadian operations was conducted in 2016 by the Corporate Social Responsibility team for this report. Ivanhoé Cambridge has opted to consult with stakeholders every other year in order to be able to act on the adjustments they propose.

The objective of this assessment was to identify the aspects perceived as the most important by these stakeholders, including those that work for Ivanhoé Cambridge and those with which the Company partners. The CSR content was driven by the materiality assessment, as required by the underlying principles that determine content for GRI reports. The focus is the same as in previous reports: real estate assets under management and development projects.

A list of 24 relevant CSR-related aspects was drawn up based on the Company’s operations and their impact. Ivanhoé Cambridge also updated its list of stakeholders according to five criteria: responsibility, proximity, influence, dependency and impact.

An electronic survey was conducted with all identified stakeholders to gauge the relative importance of each aspects. The internal stakeholders’ point of view was derived from a survey of employees and senior management. All other stakeholders were grouped together. The survey findings for the 2016 and 2017 activity report are presented in the graph below.

Following the survey, mixed workshops were held in Vancouver, Toronto and Montreal to gather feedback on the survey findings and the previous CSR report. These discussions allowed the Company to improve its understanding of stakeholder expectations, to better target its strategic priorities and to make ongoing improvements to its reports.

The people consulted said they appreciate the format of the report and the way the information is presented. They like the idea of a single combined report. Their suggestions included broadening the scope of the CSR analysis to cover properties that are not currently part of the report. They also want Ivanhoé Cambridge to be even bolder in explaining its vision for the future, to maintain its communications efforts and to share its targets for succeeding. This last point has been addressed in this year’s report.

This analysis helped Ivanhoé Cambridge identify a portion of the content to be included in this activity report and on the Company’s website.

Main stakeholder categories:

  • Shareholders
  • Affiliations
  • Customers
  • Employees
  • Suppliers
  • Property managers
  • Senior management
  • Tenants
  • Business partners
  • Community partners

The graph below summarizes the findings of this survey. The aspects flagged as the most important are the ones in the top right-hand corner. The farther away an aspect is from the diagonal line, the less consensus there is between internal and external stakeholders about its level of priority. Each of the aspects received a rating of between 3 and 5 (on a scale of 1 to 5) from every survey respondent. In other words, all of these aspects were considered to be either “important” or “somewhat important.”


  1. Employment and working conditions
  2. Equity, diversity and equality of employment opportunities
  3. Health and safety of employees
  4. Training and skills development
  5. Mobilization and retention of employees
  6. Social and community commitment
  7. Preservation and upgrading of built heritage
  8. Health and safety of clients
  9. Governance
  10. Compliance
  11. Business ethics
  12. Commitment of business partners
  13. Economic performance and results
  14. Services development and innovation
  15. Maintenance and investments made in the building inventory and equipment
  16. Responsible investing
  17. Responsible procurement
  18. Management of greenhouse gas emissions
  19. Energy management
  20. Raw materials management
  21. Residual materials management
  22. Conservation of urban biodiversity
  23. Water management
  24. Certification of sustainable buildings

The aspects in bold are addressed in this report or on the corporate website.